Refund policy
Returns & Exchanges
To be eligible for a return or exchange, your item must be unused, in new condition, and in its original packaging. A Return Authorization number (RA number) is required for all returns and exchanges. Please email [email protected] to request an RA number. You will also receive further instructions, including the return address. Returns or exchanges sent without an RA number may experience processing delays.
Return Policy
You may return your item within 30 days of purchase. Unfortunately, we cannot offer refunds or exchanges for items returned after this period. Customers are responsible for return shipping costs
Items Not Eligible for Returns/Refunds:
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Final sale items
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Gift cards
Partial Refunds (if applicable):
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Items showing obvious signs of use or with damaged/missing packaging may not qualify for a full refund.
Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method and may take 3–10 business days to appear, depending on your financial institution.
Exchange Policy
We are happy to offer exchanges for size or color changes, provided the item is in new, unused condition.
To request an exchange, please email [email protected] for an RA number and further instructions. Customers are responsible for return shipping costs, but we will cover the cost of shipping the exchanged item back to you.
If you have any questions, don’t hesitate to reach out—we’re here to help!