Product Guarantee

Product Guarantee  

Our team shares a strong passion for the equestrian lifestyle which reflects in even the smallest tasks we undertake. Our signature Textilene fabric is made in Alabama, and is designed to truly last, creating pieces that will stand the test of time. Each piece of our collection undergoes a rigorous quality inspection at our Southern California headquarters. From tear tests, to heat exposure; we examine all degrees of durability to ensure we are delivering our customers with top-quality products.  We back up this testing with a Manufacturer's Defect Warranty and Extended Product Pledge for all of our products purchased at full price.

To take advantage of the Kensington Product Guarantee, you must register your product within 30 days of purchase by scanning the product QR Code or registering online with a copy of the original receipt.  

For the entire Lifetime of any Kensington Product, the original purchaser has the opportunity to purchase a like item replacement at 50% off the current MSRP Once for any reason.

** If a product is not registered within the 30 days, the Manufacturer's Defect Warranty and Extended Product Pledge is null and void.

 30 Day Manufacturer’s Defect Warranty

Here at Kensington the satisfaction of you and your horse is our main goal.  This is why we offer our Manufacturer’s Defect Warranty.

  • We guarantee our products against any material defects or faulty craftsmanship  during the first 30 days from purchase.  
  • Please Select “I believe my product is defective” on our Claim your Warranty form

 

Extended Product Pledge

We take extreme pride in our products and back that up with our Extended Product Pledge. To take advantage of this offer you will need proof of purchase and/or registration of the product.

  •   For the entire Life of any Kensington Product, the Original Purchaser has the opportunity to purchase a like item replacement at 50% off the current MSRP plus shipping.
  •  This opportunity is a One Time discount per original Product.  

 

     Register your Product

    Claim Product Guarantee